Privacy Policy
Effective Date: 15, July 2025
Business Name: Makaan Mart
Website: www.makaanmart.com
At Makaan Mart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our property and utility-related services.

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1. Information We Collect

We may collect the following types of personal and sensitive information:

• Personal Information: Full name, email address, phone number, residential or business address.
• Property Details: Property documents, utility bills, ownership details, agreements, and other property-related data.
• Identity Documents: Aadhaar card, PAN card, or other government-issued identification when needed for verification or official submissions.
• Payment Information: Billing address, payment method (note: we do not store card details unless explicitly authorized).

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2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage property-related services (e.g., name transfers, buying/selling assistance, agreement drafting).
• To process service requests, payments, and document submissions.
• To communicate with you about your inquiries, progress updates, and new offerings.
• To ensure compliance with legal obligations and government regulations.
• To improve our services, website functionality, and customer support.

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3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Government agencies or authorities when required (e.g., municipal offices, utility companies).
• Service partners, agents, or legal experts working on your case under confidentiality.
• Payment gateways or financial institutions for billing purposes.

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All third parties are contractually obligated to protect your data.

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4. Data Retention

We retain your information only for as long as necessary to:

• Fulfill the purpose it was collected for.
• Comply with legal, regulatory, and accounting requirements.

Once no longer needed, we securely delete or anonymize your data.

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5. Cookies and Tracking Technologies

Our website may use cookies or analytics tools (e.g., Google Analytics) to:

• Enhance website performance.
• Understand user preferences.
• Provide a better browsing experience.

You can adjust your browser settings to refuse cookies.

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6. Data Security

We implement industry-standard security practices such as encryption, secure data storage, and access control to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

You may:

• Request access to the personal information we hold about you.
• Ask for corrections or updates to inaccurate or incomplete data.
• Withdraw consent or request deletion, where applicable.

To exercise these rights, email us at: admin@emakaanmart.com

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

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9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Effective Date." We recommend reviewing this policy periodically.

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10. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: anand@makaanmart.com
Phone: 9821133173
Address: 1603/4, Magnum Tower,Lokhandwala Complex,Andheri West,Mumbai - 400 053.

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Effective Date: 15 July, 2025
Business Name: Makaan Mart
Website: www.makaanmart.com
These Terms and Conditions ("Terms") govern your use of our website and services provided by [Your Company Name]. By accessing this website or availing of any services from us, you agree to be bound by these Terms.

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1. Services Offered

We provide a range of services, including but not limited to:

• Property documentation and legal formalities
• Utility bill name/address transfers
• Property transactions: Buy / Sell / Rent / Gift
• Stamp duty and registration support
• Identity and address proof updates (e.g., Electricity, gas, etc.)
• Property management and advisory services

Services may vary based on location, government rules, and third-party availability.

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2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Provide accurate, complete, and lawful documentation
• Have the authority to act on behalf of any other party involved (e.g., property owner)

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3. User Responsibilities

By using our services, you agree:

• To provide correct and truthful information
• To cooperate with our team and respond to document requests promptly
• To not misuse the platform for illegal or fraudulent activities

We reserve the right to deny service if false information is provided or if any misuse is suspected.

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4. Fees and Payment

• Service fees will be communicated to you before initiation.
• Payments must be made as agreed (advance/partial/full).
• Government fees, stamp duty, registration charges, and third-party charges are separate unless explicitly mentioned.

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5. Documentation and Timelines

• We work on a best-effort basis to complete tasks in the expected time, but delays may occur due to third-party/government authorities.
• We are not liable for delays or rejections caused by incorrect or incomplete documents submitted by the client.

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6. Limitation of Liability

We do not guarantee outcomes in cases where:

• Government authorities reject the application
• Documents provided are inaccurate or fraudulent
• External factors such as strikes, technical errors, or system failures cause delays

Our liability is strictly limited to the service fees paid for the specific transaction.

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7. Intellectual Property

All website content, logos, service materials, and branding are the property of Makaan Mart and may not be reused or reproduced without written permission.

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8. Privacy and Data Use

By using our services, you agree to our Privacy Policy, which explains how we collect, store, and use your data.

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9. Third-Party Services

We may work with government offices, utility providers, legal consultants, or document facilitators. We are not responsible for errors or policies followed by third parties.

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10. Termination of Services

We reserve the right to suspend or terminate service access if:

• These Terms are violated
• We experience fraudulent or abusive behaviour
• Payments are not made within the agreed timeline

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11. Jurisdiction

These Terms are governed by the laws of [Your State/Country, e.g., Maharashtra, India]. All disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai.

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12. Updates to Terms

We may revise these Terms periodically. Continued use of our website or services after such changes implies your agreement to the revised Terms.

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13. Contact Us

For any questions about these Terms or to raise a concern, contact:

Email: anand@makaanmart.com
Phone: 9821133173
Address: 1603/4, Magnum Tower, Lokhandwala Complex, Andheri West, Mumbai - 400 053

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